Shipping policy

Effective Date: [11| 12| 20234]

Thank you for shopping with Mantra IXE. This Shipping Policy outlines important information regarding the delivery of your purchase.

1. Processing Time

  • Orders are processed within [5-10 business days].
  • Orders placed on weekends or holidays will be processed the next business day.
  • Processing times may be longer during high-volume seasons (e.g., holidays).

2. Shipping Rates & Delivery Options

  • Standard Shipping: [Cost, estimated delivery time (e.g., 7-10 business days)].
  • Express Shipping: [Cost, estimated delivery time (e.g., 4-7 business days)].
  • International Shipping (if applicable): [Cost, estimated delivery time].

Shipping costs are calculated at checkout based on your location and selected shipping method.

3. Delivery Locations

  • We ship to addresses within [list of regions, e.g., United States, Canada, EU countries].
  • We do not ship to [list excluded locations, if any, e.g., P.O. Boxes, APO/FPO addresses].

4. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can track your order using the provided tracking number on our website or the carrier's site.

5. Delivery Times

  • Delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather, customs delays, or holiday volumes.
  • Please allow additional time for international shipments.

6. Customs, Duties, and Taxes (International Orders)

  • International orders may be subject to customs fees, import taxes, and duties, which are the responsibility of the recipient.
  • Please check with your country’s customs office for specific fees and policies.

7. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us at Email:  mantraixe.golbel@gmail.com  with your order number.
  • We will work with the carrier to resolve the issue, but please note some cases may require additional verification or investigation by the carrier.

8. Contact Us

  • For any questions regarding this Shipping Policy, please contact us at:
    • Email: mantraixe.global@gmail.com  
    • Phone: IND +91 8618070743 | CANADA : +1(587) 897 7441 
    • Business Hours: 24x7

This Shipping Policy helps your customers understand what to expect when ordering, including timelines, potential costs, and how to address any issues that may arise during shipping.